Shipping policy
This Shipping Policy applies to all orders placed on OmgCases.
Processing Time
All orders are processed within 1–3 business days after purchase.
Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a tracking number via email.
Shipping Time
We offer free standard shipping on all orders.
Estimated delivery time: 5–8 business days after dispatch. Delivery times are estimates and may vary depending on your location and carrier conditions.
Important Shipping Information
While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to factors outside our control, such as carrier delays, customs processing, weather conditions, or high shipping volumes. If you experience a delay, please contact us at support@omgcases.com.
Order Changes and Cancellation
You may request a cancellation or modification within 24 hours of placing your order.
After this period, orders may already be processed and cannot be changed or cancelled. Please contact us as soon as possible at support@omgcases.com.
Shipping Address
Please ensure that your shipping details are accurate at checkout. We are not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.
Tracking Your Order
Once your order has shipped, you will receive an email with tracking details.
If you have not received tracking information within a few days after placing your order, please contact us at support@omgcases.com.
Delivered but Not Received
If your tracking status shows “delivered” but you have not received your package:
- Check with neighbors or household members
- Verify your shipping address
- Contact the carrier for delivery details or proof of delivery
If you still need assistance, please contact our support team and we will review your case.
Store Information
Business Name: OmgCases
Company: Mcm Go Fze Llc
Email: support@omgcases.com
Phone: +12022213797
Website: https://omgcases.com
Address:
Business Centre, Sharjah Publishing City Free Zone,
Sharjah,
United Arab Emirates
Business Hours:
Monday to Friday: 9:00 AM – 5:00 PM (ET)